Care Recipient is Unwell

[Updated on 9 Oct 2021. With effect from 10 Oct 2021*.]

This information is for individuals who are caregivers to vulnerable persons, including young children, elderly or people with disabilities, who:

• Have tested positive
• Are feeling unwell. For example, they have high fever, prolonged cough, diarrhoea, etc.
• Are not on / do not qualify for Home Recovery Programme
• Need to be accompanied by a caregiver

Most cases should be on Home Recovery Programme (HRP) by default. If you are unsure, please check this page.

[* For elderly aged 70-79, they are only on HRP by default from 16 Oct]

Immediate action

• If your care recipient is unable to isolate by himself/herself, you and your care recipient should both be isolated from other household members in a room, preferably with an attached bathroom.

• Do not leave your house.

What to expect

• You or your care recipient will receive an SMS with the Isolation Order (IO) for your care recipient.
  • In the same SMS, there will be a link for you to provide the details of your care recipient, and register yourself and other household members as close contacts.
  • You and your household members will receive a Health Risk Warning (HRW) and can refer to this page for what to do on HRW.
• You will receive a call within the next few days to schedule the transfer of your COVID-positive care recipient to an appropriate care facility.
  • You should inform during the call that you will need to accompany your care recipient to the care facility.
  • As you are on HRW, you should do an ART self-test before accompanying your care recipient to the care facility.

FAQs

• I am not on the Home Recovery Programme, but I have not been transferred to a care facility. What should I do?
• I am not eligible for Home Recovery Programme but I would like to submit an appeal. How may I do so?

Don’t see your question here? Check out our FAQ