[Updated 25 April 2022]
Protocol 1 - For individuals who are feeling unwell
- Keep calm. There is no need to rush to a hospital emergency department to get tested.
- Visit a doctor via private transport or request for a Telemedicine (TM) consult via a TM provider. The doctor will assess and advise you on your next steps.
- For a list of clinics and TM providers who you may seek medical attention from, click here.
What to expect
For low-risk individuals with mild symptoms (e.g. fever, cough, sore throat etc.)
- Your doctor will order a healthcare-administered ART.
- If you test negative, your doctor will advise you accordingly.
- If you test positive, your doctor will continue to care for you under Protocol 2. Visit this page to find out more.
- You will receive an SMS within 24 hours upon notification of your positive result containing a link to fill in a form.
- If you run out of ART kits, you can collect more from a nearby vending machine but must return home immediately. For locations of these vending machines and collection details, click here.
For higher-risk individuals (e.g. elderly, immunocompromised etc.) or those with severe symptoms
- Your doctor will order both a healthcare-administered ART and PCR swab.
- For patients with severe symptoms (e.g. chest pains, shortness of breath, prolonged fever) your doctor will convey you to a hospital for further assessment.
- For the rest, your doctor will advise you to immediately return home and self-isolate in a room while waiting for your PCR test result.
- If you test negative, please follow the advice of your doctor.
- If you test positive, MOH will contact you on your recovery journey. If assessed suitable, you may still be able to recover at home under MOH’s Home Recovery Programme. Otherwise, you will be conveyed to a care facility.
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